Careers

Paid Training | Paid Time Off | Paid Holidays | Health Reimbursement Program | Bonus Opportunities

We are family owned and operated business that believes our employees are our most valuable asset. We expect our employees to take care of our customers. We have a fun, relaxed work environment that operates with a treat others as you want to be treated mindset. We hold each other accountable and always put the customer first. We mainly hire on attitude. We can train you to do your job, we can’t train you to be a good person. We strive to provide competitive pay, incentives, and a family atmosphere that allows employees to become their best. We have a robust training program that will ensure employees have the knowledge they need to excel.

At this time we have two positions open in our Service Department. We are looking for a Warranty/Insurance Service Advisor and a quick lube mechanic. If you are interested in joining our team please email your resume to careers@riddletractor.com

Warranty and Insurance Service Advisor

Posted 3/13/2024
Winston-Salem
Full Time

The main responsibility of the Warranty and Insurance Service Advisor is to ensure all warranty claims are filed accurately and in a timely manner. Additionally, the Warranty and Insurance Service Advisor create service quotes and ensure all stakeholders are kept informed throughout the service process. They will also assist the other service advisors by communicating to customers throughout the service process from drop- off to pick up. This includes customer and equipment information as well as contacting customers to notify of equipment repair or servicing status. In addition, the Service Advisor will answer phone calls and questions regarding customer’s equipment, coordinate with mechanics on equipment and work performed, and assist in organizing customer equipment on intake and pick up, as necessary.

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Careers

Paid Training | Paid Time Off | Paid Holidays | Health Reimbursement Program | Bonus Opportunities

Warranty and Insurance Service Advisor

Apply Today!

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